Angel Castillo
Lehi,UT
Summary
- Organized and dependable candidate successful at
managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Route Manager
OnTrac
02.2020 - 01.2024
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Improved route efficiency by analyzing and optimizing daily delivery schedules.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Managed a team of drivers, providing training and support to ensure high performance standards were met.
Bank Teller
KeyBank
03.2019 - 01.2020
- Generated monthly reports on customer activity and customer feedback.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Educated customers on use of banking website and mobile apps.
- Maintained accurate records of customer transactions in line with bank procedures.
- Cross-sold credit cards, loans and other bank products.
- Assisted customers with compromised debit cards and issued new credentials.
- Referred customers to other banking departments for specialized services.
Education
Bachelor of Arts - Business Administration
UGMA
VENEZUELA08.2013
High School Diploma -
LOYOLA
VENEZUELA07.2008
Skills
- Logistics Management
- Data Entry
- Team Collaboration
- Patience and Empathy
- Customer Service
- Flexible and Adaptable
- Problem-Solving
- Team Management
- MS Office
Languages
Portuguese
Limited Working
English
Professional Working
Spanish
Native or Bilingual
Timeline
Route Manager
OnTrac
02.2020 - 01.2024
Bank Teller
KeyBank
03.2019 - 01.2020
Bachelor of Arts - Business Administration
UGMA
High School Diploma -
LOYOLA