Angel Ciprian
Sandusky,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Tru By Hilton
Sandusky, OH
05.2024 - Current
- Greet customers in a professional and friendly manner.
- Answer phones, responded to inquiries, and took messages.
- Assist with check-in and check-out procedures for guests.
- Resolve customer complaints promptly and courteously.
- Provide information about hotel amenities, services, and local attractions.
Machine Operator
Precision Automive Plastics
Belleview, OH
10.2022 - 12.2024
- Set up and operate machine tools to produce precision parts and instruments.
- Inspect finished workpieces to ensure conformance with specifications.
- Observe machine operations to detect any problems or defects in the finished product.
Housekeeper
Waterville Resort
Waterville Valley
09.2023 - 04.2024
- Change bed linens and towels
- Stock amenities such as soap, shampoo and toilet paper in guest rooms.
- Sweep and mop floors, vacuum carpets and rugs, dust furniture, wiped down surfaces.
- Disinfec telephones, light switches and other frequently touched objects.
Front Desk Agent
Kalahari Resorts & Conventions
Sandusky, OH
03.2023 - 09.2023
- Greet customers in a professional and friendly manner.
- Assist with check-in and check-out procedures for guests.
- Answer phones, responded to inquiries, and took messages.
- Resolve customer complaints promptly and courteously.
- Maintain cleanliness of lobby area at all times.
- Addresse customer needs in a timely manner.
Front Desk Agent
Comfort Inn Hotel
Sandusky, OH
01.2023 - 09.2023
- Answered phones, responded to inquiries, and took messages.
- Greeted customers in a professional and friendly manner.
- Processed payments accurately and efficiently.
- Scheduled reservations for groups and special events.
- Assisted with luggage handling for incoming guests.
- Addressed customer needs in a timely manner.
Housekeeping Supervisor
Kalahari Resorts & Conventions
Sandusky, OH
09.2022 - 02.2023
- Supervise and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Inspect guest rooms and public areas to ensure they meet established cleanliness standards.
- Conduct regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Skills
- Front Office Support
- Credit and cash payments
- Hospitality services
- Problem-solving skills
- Fluent in English and Native Spanish
- Customer Service
- Guest Services
Languages
Spanish
Native/ Bilingual
English
Professional
French
Limited
References
References available upon request.
Timeline
Front Desk Agent
Tru By Hilton
05.2024 - Current
Housekeeper
Waterville Resort
09.2023 - 04.2024
Front Desk Agent
Kalahari Resorts & Conventions
03.2023 - 09.2023
Front Desk Agent
Comfort Inn Hotel
01.2023 - 09.2023
Machine Operator
Precision Automive Plastics
10.2022 - 12.2024
Housekeeping Supervisor
Kalahari Resorts & Conventions
09.2022 - 02.2023