Angel Estrada
Brownsville,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
Green Planet Services LLC
04.2023 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated new leads through networking, attending industry events and door to door knocking.
Customer Service Representative
Maximus Call Center
09.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
Customer Service Representative
Teleperformance Brownsville
02.2022 - 07.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Arts - Finance
University of Texas At Rio Grande Valley
Associate of Arts - Business Administration And Management
Texas Southmost College
Brownsville, TX07.2023
High School Diploma -
Veterans Memorial Early College High School
Brownsville, TX06.2020
Skills
- Problem-Solving Strengths
- Sales Expertise
- Active Listening
- B2B Sales
- Verbal and Written Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Green Planet Services LLC
04.2023 - Current
Customer Service Representative
Maximus Call Center
09.2022 - 01.2023
Customer Service Representative
Teleperformance Brownsville
02.2022 - 07.2022
Bachelor of Arts - Finance
University of Texas At Rio Grande Valley
Associate of Arts - Business Administration And Management
Texas Southmost College
High School Diploma -
Veterans Memorial Early College High School