Angel Fariaz
CAVE JUNCTION,OR
Summary
Proven team leader at Dollar General Store, adept in customer service and cash handling accuracy, enhanced client satisfaction through exceptional service. Skilled in relationship building and decision-making, ensuring smooth operations and store maintenance. Demonstrates physical stamina and a flexible work schedule, contributing to team development and efficient problem resolution. Reliable, flexible availability, and willing to learn.
Overview
4
4
years of professional experience
Work History
Key Holder
Dollar General Store
Cave Junction, OR
01.2024 - Current
- Addressed customer concerns with expertise.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Increased sales by providing exceptional customer service and product knowledge.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
- Oversaw daily cash handling procedures, maintaining accurate transactions and preventing discrepancies.
Dishwasher
Pappy T’s Pub and Grub
Cave Junction, OR
06.2023 - 01.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Ice Cream Server
Dairy Queen Grill & Chill
Cave Junction, OR
01.2021 - 04.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Illinois Valley High School
Cave Junction, OR06.2023
Skills
- Customer service
- Cash handling accuracy
- Store maintenance
- Team member development
- Relationship building
- Flexible work schedule
- Handling complaints
- Decision-making
- Physical stamina
Timeline
Key Holder
Dollar General Store
01.2024 - Current
Dishwasher
Pappy T’s Pub and Grub
06.2023 - 01.2024
Ice Cream Server
Dairy Queen Grill & Chill
01.2021 - 04.2023
Illinois Valley High School