Guest Service Associate
Wendy's
03.2023 - 04.2023
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Collaborated with team members to consistently exceed guest expectations through exceptional service.
- Provided personalized recommendations for local attractions, enhancing guests'' overall experience.