Angel Gamez
Houston,PA
Summary
Detail-oriented and friendly worker who has a long history working in customer service and hospitality. Always working to promote a learning environment to the position to ensure team growth and happiness. A clear communicator who is committed to bringing success.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Marriott
Houston, TX
10.2025 - Current
- Greeted and assisted guests, ensuring a welcoming and efficient check-in experience.
- Ensured customer satisfaction was a guarantee
- Trained new staff on front desk procedures, contributing to team efficiency and service quality.
Customer Service Supervisor
Whole Food Market
Houston, TX
11.2023 - Current
- Supervised customer service team, ensuring high-quality support and effective issue resolution.
- Trained new staff on operational procedures and customer engagement strategies.
- Implemented constructive feedback to enhance efficiency in metrics and overall workflow
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
Education
Associate of Science - Arts
American Musical And Dramatic Academy
New York, NY02-2023
Skills
- Customer service
- Attention to detail
- Time management and team Delegation
- Bilingual (English and Spanish)
- Administrative skills
Timeline
Front Desk Receptionist
Marriott
10.2025 - Current
Customer Service Supervisor
Whole Food Market
11.2023 - Current
Associate of Science - Arts
American Musical And Dramatic Academy