Jade Huesos
Houston,TX
Summary
Dynamic and dedicated cashier with proven expertise at JCPenney, excelling in customer service and cash handling. Known for enhancing customer loyalty through effective communication and attention to detail. Demonstrated reliability by maintaining balanced cash drawers and efficiently resolving transaction issues, contributing to increased sales and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
JCPenney
Humble, TX
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Increased sales of promotional items by informing customers about current offers.
Cashier
Party City
Houston, TX
05.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
MacArthur Highschool
Houston, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Written and verbal communication
- Product restocking
- Merchandise restocking
- Refund handling
- Attention to detail
- Retail merchandising
- Drawer balancing
Languages
Spanish
Native or Bilingual
Timeline
Cashier
JCPenney
11.2024 - Current
Cashier
Party City
05.2022 - 11.2023
MacArthur Highschool