Angel Gonzales
San Antonio,TX
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Server Support
Outback Steakhouse
San Antonio, TX
10.2023 - 11.2023
- Carried out Food and Drinks to customers. Read expo
- Interacted with customers and welcomed them when serving their food. Built connections with guests
- I adapted to roles within the restaurant when needed, including cashier duties or stepping in as server at times and helping in bar area.
CSA - Customer Service Associate
HEB
San Antonio, TX
04.2023 - 08.2023
- Helped bag groceries for customers and attend to their needs
- I helped to do carryout for customers, taking out groceries and helping customers to their car
- Balanced multiple priorities during peak times
Cashier
El chango loco
San Antonio, TX
07.2022 - 03.2023
- Made some of the snack items when there was a rush and had to multitask cashier and fulfilling customers orders
- Cleaned lobby by mopping floors, cleaned tables and set up entrance so customers can feel welcomed and in a clean environment
- Operated cash register to record transactions accurately and efficiently
- Performed cash, card, and check transactions to complete customer purchases
- Worked flexible schedule and extra shifts to meet business needs
Education
No Degree - Kinesiology
The University of Texas At San Antonio
San Antonio, TX05-2027
Skills
- Cashiering
- Cash handling
- Food service
- Food preparation
- Serving Experience
- Restaurant Experience
- Food Safety
- Retail transactions processing
- Customer Service
- Work Ethic and Integrity
- Time management skills
- Professionalism and Courtesy
Certification
Food Handler Certification
TABC Certification
Accomplishments
Soccer Captain 2022-2024
XC & Track and Field Captain 2022-2024
Timeline
Server Support
Outback Steakhouse
10.2023 - 11.2023
CSA - Customer Service Associate
HEB
04.2023 - 08.2023
Cashier
El chango loco
07.2022 - 03.2023
No Degree - Kinesiology
The University of Texas At San Antonio