Angel Guzman
Summary
Dynamic professional with a proven track record at Pinnacle Life Group, excelling in customer service and relationship building. Adept at assessing client needs and providing emotional support, fostering inclusivity as a Group Fitness Instructor. Skilled in CPR training and motivated to enhance overall wellness through adaptive learning techniques.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Pinnacle Life Group
12.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Group Fitness Instructor
Basecamp Fitness
04.2023 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 42 individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
Private Nanny
Nanny Position
07.2022 - 11.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Hammond Baptist High School
Schererville, IN05-2022
Skills
- Customer service
- Communication skills
- Client needs assessment
- Diversity and inclusion
- Schedule management
- Professionalism and ethics
- Emotional support
- Relationship building
- CPR training
- Motivation techniques
- Adaptive learning
Timeline
Insurance Agent
Pinnacle Life Group
12.2024 - Current
Group Fitness Instructor
Basecamp Fitness
04.2023 - Current
Private Nanny
Nanny Position
07.2022 - 11.2024
High School Diploma -
Hammond Baptist High School
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