Angel Hernandez
Carpentersville
Summary
Diligent Barback with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Pro Fitness
Algonquin, IL
08.2025 - Current
- Greeted and welcomed clients, ensuring a positive first impression of facility.
- Managed multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled appointments and maintained calendar for fitness classes and consultations.
- Processed membership applications and payments accurately, enhancing client onboarding experience.
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and selections.
- Maintained clean work environment, promoting safety and organization on job sites.
- Operated cleaning equipment to maintain cleanliness and sanitation standards.
- Conducted routine inspections to identify maintenance needs in facilities.
Roofer
601 Adjusters
Carpentersville, IL
06.2021 - 05.2025
- Installed roofing systems using various materials, ensuring quality and durability.
- Conducted thorough inspections to identify roofing issues and recommend solutions.
- Collaborated with team members to enhance project efficiency and safety standards.
- Trained junior roofers on proper techniques and safety protocols to improve workflow.
- Engaged potential customers through direct door-to-door interactions.
- Demonstrated product features and benefits to promote sales effectively.
Education
High School Diploma -
Dundee Crown High School
Carpentersville, IL04-2026
Skills
- Customer service
- Attention to detail
- Time management
- Effective communication
- Cash transaction processing
- Telephone etiquette
- Team collaboration
- Scheduling
- Clear and concise communication
- Office organization
- Hospitality services
- Initiative-taking
- Complex Problem-solving
- Attentive listening
Certification
Food Handler Certification
BASSET Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front Desk Receptionist
Pro Fitness
08.2025 - Current
Roofer
601 Adjusters
06.2021 - 05.2025
High School Diploma -
Dundee Crown High School