ANGEL MAGANA
Las Cruces
Summary
Goal-oriented Parts Counter Sales Person with expertise in customer relationship building and order processing efficiency. Proven ability to enhance customer satisfaction and streamline operations.
Experienced with writing detailed and accurate service reports, ensuring customer transparency and trust. Utilizes strong communication skills to effectively liaise between customers and technicians, enhancing service outcomes. Track record of managing service schedules efficiently, ensuring timely maintenance and repair operations.
Overview
9
9
years of professional experience
Work History
Parts Counter Sales Person
SOUTHWEST JCB
LAS CRUCES
09.2022 - Current
- Assisted customers in identifying and locating required parts, ensuring satisfaction and efficiency.
- Processed sales transactions accurately using point-of-sale systems, enhancing customer experience.
- Managed inventory levels, conducting regular audits to maintain optimal stock availability.
- Collaborated with team members to streamline parts ordering and fulfillment processes.
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and JCB department for use in JCB and JCB equipment.
Delivery Driver
Dunn Edwards Paints
Las Cruces, NM
04.2017 - 09.2022
- Delivered products to customers efficiently, ensuring timely and accurate order fulfillment.
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Maintained vehicle cleanliness and performed routine inspections for optimal performance.
- Coordinated with warehouse staff for efficient loading and unloading of materials.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
DEMING HIGH SCHOOL
Deming, NM05-2000
Skills
- Customer relationship building
- Goal-oriented mindset
- Strong negotiation
- Product knowledge expertise
- Upselling strategies
- Order processing efficiency
- Parts identification
- Ordering parts
- Industry awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parts Counter Sales Person
SOUTHWEST JCB
09.2022 - Current
Delivery Driver
Dunn Edwards Paints
04.2017 - 09.2022
High School Diploma -
DEMING HIGH SCHOOL