Angel Martinez
Granada Hills,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
07.2021 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Volunteer
Therapy & Rehab Associates
08.2021 - 09.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Veterinary Technology
Platt College
Alhambra, CA05.2025
High School Diploma -
John F. Kennedy High School
Granada Hills, United States06.2022
Skills
- Guest Relations Management
- Cash Handling
- Beverage Preparation
- Customer Service
- POS Systems
- Up-Selling
- Leadership Experience
- Sales Proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
Therapy & Rehab Associates
08.2021 - 09.2022
Barista
Starbucks
07.2021 - Current
Bachelor of Science - Veterinary Technology
Platt College
High School Diploma -
John F. Kennedy High School