Angel McDonald
Conroe,TX
Summary
Culinary leader with a proven track record in delivering exceptional dining experiences through high-quality taste, presentation, and service across diverse menu options. Expertise in building and developing strong teams using effective staffing techniques and positive reinforcement. Proficient in Grove menu system, OnShift, Covr, and Microsoft Office, particularly Excel and Word. Experienced in collaborating with suppliers such as Sysco, DSSI, and Brothers Produce, facilitating seamless integration into shared resource communities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Culinary Director
Sinceri Senior Living
Conroe, TX
12.2020 - 04.2025
- Oversaw kitchen operations, including food ordering, inventory management, and meal service.
- Ensured compliance with special dietary requirements through collaboration with medical teams.
- Maintained cleanliness and sanitation of kitchen areas, equipment, and dining spaces.
- Implemented proper storage practices to meet food handling regulations and hygiene standards.
- Served as primary liaison with local health department, achieving 100% compliance in inspections.
- Organized culinary services for community events in partnership with Community Director.
- Prepared high-quality meals with attention to presentation and nutritional value, ensuring resident satisfaction.
Sous Chef
Discovery Senior Living
Cypress, TX
10.2016 - 12.2020
- Oversaw food preparation and production, ensuring high-quality standards and efficiency.
- Managed daily kitchen operations, optimizing workflows while adhering to health regulations.
- Monitored temperatures of prepared food and cold-storage areas.
- Recruited, interviewed, hired, and trained front-of-house and back-of-house employees.
- Established operational practices to enhance collaboration between kitchen and service teams.
- Implemented training programs to elevate staff performance and sustain customer satisfaction.
- Monitored inventory levels and coordinated procurement to reduce costs and waste.
Front Desk/Night Shift Cook
Hilton
Woodland, TX
07.2014 - 10.2019
- Ensured accuracy and compliance through preparation and maintenance of inventory and production records.
- Developed and implemented an organized filing system to enhance operational efficiency.
- Combined measured ingredients using blending and cooking machinery to produce high-quality products.
- Managed administrative tasks, including organizing schedules and producing correspondence such as letters and reports.
- Monitored product color during baking, adjusting oven temperatures and humidity to uphold quality standards.
- Inspected raw materials for conformity with established standards and specifications.
Customer Service Representative
Bakers' Signs
Conroe, TX
02.2010 - 07.2014
- Assisted visitors by assessing needs and providing professional guidance.
- Managed visitor log for accurate record-keeping and organization.
- Ensured reception desk coverage by coordinating backup during absences for consistent service.
- Handled incoming phone calls, identifying requirements and delivering accurate information.
- Monitored traffic in reception area to enforce documentation and security protocols.
- Provided refreshments to visitors as appropriate to enhance overall experience.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Cook/Customer Service Representative
La 'Madeleine
Cypress, TX
10.2006 - 02.2010
- Oversaw food production and preparation to uphold quality standards and operational efficiency.
- Managed daily kitchen operations, optimizing workflows while ensuring health and safety compliance.
- Recruited, interviewed, hired, trained, and supervised front-of-house and back-of-house staff.
- Established effective practices for seamless collaboration between kitchen teams and service personnel.
- Implemented training programs to enhance staff performance and ensure customer satisfaction consistency.
- Monitored inventory levels and coordinated procurement to control costs and reduce waste.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Education
Culinary -
Art Institute of Houston
Houston, TX05-2014
Skills
- Customer service and personal service
- Nutritional planning
- Budget management
- Team building
- Administrative support
- Time management
- Invoice processing and billing
- Production processes
- Menu development
- Food safety
Certification
- Certified Scrum Master, 03/10/21
- AWS Certified Solutions Architect, 07/20/22
Personal Information
Date of Birth: 01/15/90
Timeline
Culinary Director
Sinceri Senior Living
12.2020 - 04.2025
Sous Chef
Discovery Senior Living
10.2016 - 12.2020
Front Desk/Night Shift Cook
Hilton
07.2014 - 10.2019
Customer Service Representative
Bakers' Signs
02.2010 - 07.2014
Cook/Customer Service Representative
La 'Madeleine
10.2006 - 02.2010
Culinary -
Art Institute of Houston
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