Angel Ortiz-Saucedo
Overland Park,KS
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. With strong communication.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
SweetPops
06.2023 - 12.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cashier Team Lead
Emperor's Japanese Grill
12.2022 - 06.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
Education
No Degree -
Blue Valley North High School
Overland Park, KS05.2026
Skills
- Customer Service
- Reliability
- New Hire Training
- Positive Attitude
- Heavy Lifting
- Cash Handling
- Opening and Closing Procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
SweetPops
06.2023 - 12.2023
Cashier Team Lead
Emperor's Japanese Grill
12.2022 - 06.2023
No Degree -
Blue Valley North High School