Angel Piedra

• Served alcoholic and nonalcoholic beverages to guests across casino floor, maintaining prompt, courteous service.
• Verified guest identification and followed alcohol service policies to support responsible beverage distribution.
• Balanced beverage orders, tray setup, and delivery routes to maintain efficient floor coverage.
• Handled cash and comp transactions accurately while processing drink requests and gratuities.
• Trained new beverage servers on service standards, safety procedures, and casino floor etiquette.

• Cleaned guest rooms and suites to casino standards, ensuring consistent presentation and guest readiness.
• Restocked linens, toiletries, and Patron supplies while maintaining a nice cart organization.
• Followed sanitation, safety, and infection-control procedures in Patron and back-of-house spaces.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

• Greeted Patrons profesionally, opened vehicle doors, and delivered safe arrival service.
• Parked and retrieved vehicles.
• Inspected vehicles for existing damage and documented concerns on Patron vehicles.
• Directed guests to entrances, valet areas.

• Cleaned Casino Floors, restocked linens, and maintained sanitary standards across assigned areas.
• emptied trash bins along the casino floors, cleaned womens bathrooms,swept and mopped.
• stocked cleaning supplies in guest areas, restrooms, and service closets to for smooth operations.

cleaned casino front n back of house, wiped down slot machines etc for a clean n sanitary environment for Patrons and staff.

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.