Angel Antonio Reyes
Summary
Resourceful and proactive Communications Supervisor skilled at hiring, training and motivating personnel to meet demanding requirements. Offering over 7 years of progressive experience in radio, digital, and office environments and proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook and Teams), Oracle Software and various computer OS's.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Communications Supervisor/Platoon Sergeant
United States Marine Corps
02.2017 - 06.2023
- Prepared teams of up to 50 personnel to manage communications during training and mission operations.
- Checked equipment for malfunctions and coordinated repair or replacement.
- Directed and monitored team members for compliance with communication, quality and performance standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintenance Supervisor
McDonald's
11.2011 - 05.2016
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 3 employees and scheduled shifts.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Analyzed and identified equipment failure root causes and initiated correction actions.
Education
High School Diploma -
Whittier High School
Whittier, CA06.2011
Skills
- Data Communications
- Medical Emergency Response
- Technical Issue Troubleshooting
- Employee Communications
- Administrative Support
- Communications Programs
- Equipment Purchasing
- Project Management
- Confidential Records Management
- Office Operations
- Federal Regulations
- Quality Assurance Requirements
- High-Volume Environments
Languages
Spanish
Native or Bilingual
Certification
Secret Level Security Clearance
Timeline
Communications Supervisor/Platoon Sergeant
United States Marine Corps
02.2017 - 06.2023
Maintenance Supervisor
McDonald's
11.2011 - 05.2016
High School Diploma -
Whittier High School