Angel Ruiz
Woodbridge,VA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Human Resources Coordinator
Thrive Health Care Services
05.2022 - Current
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Logistics Coordinator
Office Depot Inc
02.2021 - 08.2021
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Built and established relationships with staff and vendors.
- Analyzed customer requirements and provided customized logistics solutions.
Customer Service Representative
Giant Food Store
02.2020 - 01.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Lead
Aeropostale
11.2018 - 01.2020
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
No Degree - Forensic Psychology And Criminal Justice
Virginia Commonwealth University
Richmond, VA12.2024
No Degree - Psychology
Northern Virginia Community College
Annandale, VA05.2021
High School Diploma -
CD Hylton High School
Spriggs Rd, Woodbridge, VA 2219306.2019
Skills
- Maintain Employment Records
- Recruitment
- Employee and Applicant Assessment
- Microsoft Office
- Background Checks
- Time Management
- Benefits and payroll coordination
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Human Resources Coordinator
Thrive Health Care Services
05.2022 - Current
Logistics Coordinator
Office Depot Inc
02.2021 - 08.2021
Customer Service Representative
Giant Food Store
02.2020 - 01.2021
Sales Lead
Aeropostale
11.2018 - 01.2020
No Degree - Forensic Psychology And Criminal Justice
Virginia Commonwealth University
No Degree - Psychology
Northern Virginia Community College
High School Diploma -
CD Hylton High School
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