Angel Cortes
Long Beach,CA
Summary
Diligent Kitchen Crew Member demonstrating exceptional work ethic and dependable nature shown across 5-6 years of food service experience. Fast, dependable grill cook accustomed to working in high-tempo, high-volume kitchen environments.
Overview
5
5
years of professional experience
Work History
Cashier
Wingstop
07.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Upsold additional products and services to increase revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Shift Lead
Del Taco
10.2022 - 04.2023
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
Grill Cook
SodexoMAGIC
04.2021 - 08.2022
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Grilled meats and seafood to customer specifications.
- Distributed food to team members with efficiency in high-volume environment.
- Provided support to crew members through all facets of food preparation and delivery.
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Developed deep understanding of menu items and ingredients.
Cashier
SodexoMAGIC
02.2020 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Food Service Worker
SodexoMAGIC
02.2019 - 11.2019
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored food quality and freshness throughout day.
Education
High School Diploma -
Polytechnic High School
1600 Atlantic Ave, Long Beach, CA06.2018
Skills
- Customer Service
- Product restocking
- POS Systems
- Fryer Operation
- Ingredient Preparation
- Plating
- Kitchen Sanitation
- Food presentation
- Equipment Maintenance
- Food Storage
- Inventory Replenishment
- Portioning
Hobbies
- I play guitar and try to sing when I'm alone
- I love playing video games on my free time
- I have been teaching myself how to edit videos
- I put together graphic design images
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Korean
Elementary
Timeline
Cashier
Wingstop
07.2023 - Current
Shift Lead
Del Taco
10.2022 - 04.2023
Grill Cook
SodexoMAGIC
04.2021 - 08.2022
Cashier
SodexoMAGIC
02.2020 - 03.2020
Food Service Worker
SodexoMAGIC
02.2019 - 11.2019
High School Diploma -
Polytechnic High School