Angela Alcala
Springdale,AR
Summary
Skilled in claims processing and maintaining organized, secure client information. Demonstrates a goal-oriented mindset and underwriting principles, fostering positive relationships and brand consistency across retail environments.
Overview
4
4
years of professional experience
Work History
Insurance Sales Agent Assistant
Variety Insurance
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Maintained an organized filing system containing sensitive client information securely, adhering to privacy guidelines and regulations.
- Assisted in resolving client disputes or concerns, fostering positive relationships between the agency and its customers.
- Contributed to increased sales revenue by assisting agents in preparing tailored presentations for potential clients.
Sales Associate
Dillards Department Store
05.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Associate
Walmart
08.2020 - 08.2023
- Maintained strict adherence to visual merchandising guidelines, ensuring brand consistency throughout the retail environment.
Education
Springdale Har-Ber High School
Skills
- Insurance product knowledge
- Claims Processing
- Goal-oriented mindset
- Underwriting principles
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Dillards Department Store
05.2024 - 08.2024
Associate
Walmart
08.2020 - 08.2023
Insurance Sales Agent Assistant
Variety Insurance
Springdale Har-Ber High School