Angela Allen
Aptos,Ca
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
Certification
Work History
Server
Farmhouse
11 Green Valley
10 2019 - Current
- waiting up to 9 tables at a time
- customer service
- ordering inventory
- maintaining station
- prep station ie cutting lemons, coffee prep, making teas
- utilizing toast pos
- clean
- serving food and beverages promtly
- greeting customers
- demontrated strong multitasking skill
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Jeffreys
2050 Soquel drive
10 2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Bussed and reset tables to keep dining room and work areas clean.
- maintained multiple tables at a time
- serv safe certified
- write legible tickets for kitchen
- customer engagement
Banquet Captain
Five Star Catering
253 east lake Ave
09 2018 - 06 2022
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supervised and mentored kitchen and serving staff.
- Negotiated vendor contracts to secure competitive pricing on event rentals, saving company resources without sacrificing quality.
- Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.
- Implemented inventory control procedures for banquet equipment and supplies, reducing waste and associated costs.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
Education
Certified Nursing Assistant - Medical
Monsbey College
05.2016
Skills
- Menu presentation
- Food and beverage pairings
- Hospitality service expertise
- Guest seating arrangements
- To-go order preparation
- Order accuracy
- Food spoilage prevention
- Cash Handling
- Wine service
- Food running
- Beverage preparation
- Front-of-house display creation
- Food sales and promotion
Languages
Spanish
Native or Bilingual
Certification
- serv safe food handlers
- beverage and alcohol training
Timeline
Server
Farmhouse
10 2019 - Current
Server
Jeffreys
10 2019 - Current
Banquet Captain
Five Star Catering
09 2018 - 06 2022
Certified Nursing Assistant - Medical
Monsbey College