Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Angela Anderson

Longview,TX

Summary

I'm seeking a position with your company. I am extremely driven, hardworking and dedicated with a strong work ethic. I'm up for any challenge and I'm willing to start from the bottom and work my way up. I'm also energetic with a great positive attitude and a fast learner

Overview

12
12
years of professional experience

Work History

Customer Service Agent

S&P Data LLC
Remote, Work From Home
11.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.

Packer

General Cable/ Prysmian Group
Scottsville, TX
12.2019 - 01.2021
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
  • Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.

HR Manager

  • Chelsea Ratcliff - (859)572-8000

Call Agent

Suddenlink Communications
, TX
11.2016 - 07.2019
  • Answered incoming phone calls and provided support to callers experiencing computer, internet, cable and/or phone problems of all kinds
  • I troubleshooted with customers and helped resolve their technical issues
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Manager

Sedric McGee
06.2013 - 11.2015

Machine Operator

Micrometl
Longview, TX
  • Produced parts and tools from metal, and/or other materials using a press brake, a computer numeric controlled (CNC) piece of equipment that makes precision bends, punches, or cuts into material
  • Read blueprints or plans for the finished product, made adjustments to the machine to control speed, material feed and path of the cut, as well as made sure the machines were set up properly, working well, and producing quality product.

HR Manager

Julee Bangert
03.2013 - 04.2014

Line Assembler

Aaon Coil
Longview, TX
  • Read and understood schematics to accurately connect each component
  • Wired AC Units on a fast paced assembly line
  • Followed specifics of each production run to perform high-quality work within specified tolerances.

Supervisor

  • JD Copeland (903)236-4404

Home Health Care Provider

Harleys Sitter Service
Longview, TX
04.2009 - 05.2013
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Maintained clean, safe and well-organized patient environment and followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

Owner

  • Joyce Harley (903)668-2075

Education

High School Diploma -

Gilmer High School

Skills

  • Shipping and Receiving
  • Inventory Control
  • Packaging
  • Machine Operation
  • Materials Packing
  • Product Inspection
  • Labeling
  • Quality assurance

Timeline

Customer Service Agent

S&P Data LLC
11.2021 - Current

Packer

General Cable/ Prysmian Group
12.2019 - 01.2021

Call Agent

Suddenlink Communications
11.2016 - 07.2019

Manager

Sedric McGee
06.2013 - 11.2015

HR Manager

Julee Bangert
03.2013 - 04.2014

Home Health Care Provider

Harleys Sitter Service
04.2009 - 05.2013

HR Manager

Machine Operator

Micrometl

Line Assembler

Aaon Coil

Supervisor

Owner

High School Diploma -

Gilmer High School

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Angela Anderson