Angela Atik
Hickory Hills,IL
Summary
Dynamic professional with a proven track record at Madina Trucking and Midwest Womens Health, excelling in operational efficiency and patient-focused care. Leveraged expertise in data entry and compassionate caregiving to enhance service delivery and patient satisfaction. Achieved significant improvements in process automation and patient flow management, demonstrating a commitment to excellence and empathy in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Dispatch Manager
Madina Trucking
Bridgeview, Illinois
07.2019 - 09.2024
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
- Coordinated with other departments to ensure timely delivery of goods and services.
Medical Assistant
Midwest Womens Health
Bridgeview, IL
10.2010 - 12.2014
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
Education
Diploma - Medical Assistant
Everest College - Chicago
Chicago, IL05-2010
Skills
- Patient Flow Management
- Procedure Assistance
- Data Entry
- HIPAA Compliance
- Phlebotomy
- Check-in coordination
- Patient-focused care
- Patient Scheduling
- Vital signs monitoring
- Professional Bedside Manner
- Companionship and emotional support
- Patient assessments and care
- Compassionate caregiver
- EKG set up and monitoring
- Understands medical procedures
Timeline
Dispatch Manager
Madina Trucking
07.2019 - 09.2024
Medical Assistant
Midwest Womens Health
10.2010 - 12.2014
Diploma - Medical Assistant
Everest College - Chicago