Angela Bash
Rose Hill,NC
Summary
Dedicated Case Manager with expertise in cultural competence and issue resolution. Collaborates with teams to deliver timely and empathetic services while adapting to new challenges. Strong work ethic and exceptional interpersonal skills enhance member support and engagement.
Overview
1
1
year of professional experience
Work History
Care management extender
Easterseals Port Health
Wilmington, NC
09.2024 - Current
- Resolved member issues through knowledgeable, empathetic service to enhance satisfaction.
- Delivered exceptional service through in-person and phone interactions with members.
- Prioritized tasks effectively to meet members' needs promptly.
- Collaborated with team members to achieve objectives and adhere to deadlines.
- Maintained current knowledge through ongoing education and advanced training.
Education
Bachelor of Social Work - Social Work
UNCW
Wilmington, NC05-2027
Associate of Applied Science - Substance Use And Recovery Services
Cape Fear Community College
Wilmington, North Carolina, NC05-2025
Skills
- Case management and client advocacy
- Cultural competence
- Conflict resolution strategies
- Crisis intervention techniques
- Data documentation
Timeline
Care management extender
Easterseals Port Health
09.2024 - Current
Bachelor of Social Work - Social Work
UNCW
Associate of Applied Science - Substance Use And Recovery Services
Cape Fear Community College