Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Angela Baudy

Summary

Earned 30 years of sales experience and customer service and satisfaction. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Possesses interpersonal skills which help maintain rapport with clients and staff. Works well independently and as part of a larger team.

Overview

25
25
years of professional experience

Work History

Insurance Agent

Pinnacle Insurance Agency LLC
04.2024 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Real Estate Agent

Windfeel Properties, LLC.
01.1999 - Current
  • Versatile, results-oriented real estate sales professional, in a well-established real estate firm
  • Demonstrated customer service excellence business acumen, and strategic planning ability
  • Utilize diverse sales tactics, including qualifications, persuasion strategy, proposal, and closing.

Insurance Agent

Trinity Agency LLC
03.2023 - 04.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Office Manager

Windfeel Properties, LLC.
01.2007 - 01.2009
  • Prepare agendas and make arrangements for office meetings
  • Manage details of conference calls, in-house and off-site meetings, luncheons, travel arrangements, calendars, itineraries, agendas, and preparation of expense report
  • Act as a liaison between owner and other corporate personnel to ensure proper communication
  • Assisted in preparing contracts and sales proposals for clients
  • Distribute company sales marketing literature and follow-up with meeting arrangements as needed.

Loan Processor

Windfeel Funding & Properties, LLC.
01.2003 - 01.2009
  • Process Mortgage loans, including opening the file; ordering documentation and pre-qualifying applicants
  • Prepare disclosure statements, and submitting loan for approval
  • Responsible for evaluating the financial details and the background of the applicant.

Education

B.A. in Psychology -

Southern University New Orleans
New Orleans, LA

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics
  • Quotes and sales
  • Customer follow-up

Affiliations

  • National Association of Realtors
  • New Orleans Metropolitan Association of Realtors

Timeline

Insurance Agent

Pinnacle Insurance Agency LLC
04.2024 - Current

Insurance Agent

Trinity Agency LLC
03.2023 - 04.2024

Office Manager

Windfeel Properties, LLC.
01.2007 - 01.2009

Loan Processor

Windfeel Funding & Properties, LLC.
01.2003 - 01.2009

Real Estate Agent

Windfeel Properties, LLC.
01.1999 - Current

B.A. in Psychology -

Southern University New Orleans
Angela Baudy