Angela Branscum
Durant,OK
Summary
Work Oriented Licensed Insurance Agent at Jordan Insurance Group. Excells in customer service and client relations, boosting customer satisfaction. Skilled in auto and property insurance, with commitment to excellence and client trust.
Overview
23
23
years of professional experience
Work History
Insurance Agent
Arnett Insurance Agency
03.2020 - Current
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Insurance Agent
Jordan Insurance Group
11.2001 - 03.2020
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Education
General Studies
Southeastern Oklahoma State University
Durant, OKSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client relations
- Auto insurance
- Property insurance
- Policy renewals
Timeline
Insurance Agent
Arnett Insurance Agency
03.2020 - Current
Insurance Agent
Jordan Insurance Group
11.2001 - 03.2020
General Studies
Southeastern Oklahoma State University
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