Angela Butler
West Milton,OH
Summary
Accomplished GM at Frisch's Big Boy, adept in operations management and fostering organizational development. Excelled in enhancing customer satisfaction and streamlining operations, achieving sales targets through effective marketing and vendor relationships. Skilled in staff training, ensuring high-quality service and efficiency.
Overview
34
34
years of professional experience
Work History
GM
Frisch's Big Boy
01.2008 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Achieved sales targets consistently by employing persuasive negotiation techniques and building strong relationships with key clients.
Meat Department Manager/Meat Cutter
Save a Lot/IGA
03.1991 - 03.2005
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Trained new employees on handling, safety and stocking procedures.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
Education
General/ Accounting
Milton Union
West Milton, OH05-1991
Skills
- Operations management
- Organizational development
- Marketing expertise
- Vendor relationships
- Business analysis
- Staff training and development
- Corporate communications
Accomplishments
Ranked 3rd on operations scorecard for the year, out of 73 stores.
Ranked 3rd on Operations Scorecard for the year, out of 73 stores.
Operations consist of:
1. Actual Net Sales
2. Net Sales TY vs LY
3. Ticket count
4. Staffing
5. Total Labor
6. Actual Food Cost
7. Service Times
8. Media
9. Missing Items
Timeline
GM
Frisch's Big Boy
01.2008 - Current
Meat Department Manager/Meat Cutter
Save a Lot/IGA
03.1991 - 03.2005
General/ Accounting
Milton Union
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