Angela Chapple

Owner

The Beauty Bar & Salon LLC

04.2014 - Current

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assessed, optimized and elevated operations to target current and expected demands.
Designed detailed business plans to outline finances, goals, and operations of company.
Owned and managed daily operations of The Beauty Bar LLC business, including supervising employees and providing onsite training and continuing education to staff.
Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
Set pricing structures according to market analytics and emerging trends.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in less employee turn-over and better profit margin.
Supervised performance of 10 workers with goals of improving productivity, efficiency and cost savings.
Monitored progress by establishing plans, budgets and measuring results.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Generated daily operational and sales reports for corrective action or continuous improvement.
Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
Identified and solved complex strategy problems to drive organizational goals.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Built and maintained loyal, long-term customer relationships through effective account management.
Supported community outreach initiatives by partnering with local organizations.