Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Angela Chavez

Lynbrook,New York

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Very flexible with scheduling.

Overview

5
5
years of professional experience

Work History

Server

Applebees
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Cork and Slice
05.2024 - 05.2025
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Answered customers' questions, recommended items, and recorded order information.

Pharmacy Technician

Walgreens
10.2020 - 02.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.

Customer Service Associate

Walgreens
10.2020 - 02.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Arts - Psychology

Queens College
Flushing, NY
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Menu memorization
  • High volume dining
  • Order accuracy

Languages

Spanish
Native or Bilingual

Timeline

Server

Cork and Slice
05.2024 - 05.2025

Server

Applebees
03.2023 - Current

Pharmacy Technician

Walgreens
10.2020 - 02.2023

Customer Service Associate

Walgreens
10.2020 - 02.2023

Bachelor of Arts - Psychology

Queens College

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