Angela Contreras
Fullerton,CA
Summary
Results-driven individual with experience in customer assistance and transaction management. Recognized for a patient and friendly approach, ensuring customer needs are met promptly and accurately. Eager to leverage skills in a fast-paced environment.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier
Taco Bell
02.2019 - 01.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and answered inquiries promptly.
- Handled cash, credit transactions accurately to ensure financial integrity.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Babysitter
Family Members
Fullerton, CA
01.2016 - 02.2019
- Supervised children during daily activities, ensuring a safe and engaging environment.
- Developed and implemented creative playtime activities to enhance children's learning and development.
- Maintained open communication with parents regarding children's progress and behavior.
- Assisted in meal preparation, promoting healthy eating habits among children.
- Established routines that promoted consistency and structure for children's daily schedules.
- Adapted caregiving strategies based on individual needs to ensure personalized care for each child.
- Managed conflicts between siblings, teaching resolution skills through guided discussions and examples.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Handled daily administrative tasks efficiently to minimize time away from children.
Volunteer
The Rock Church
01.2016 - 03.2016
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Engaged with congregation members to foster a welcoming environment during services.
- Developed and maintained communication with volunteers to ensure seamless operations.
- Provided compassionate support to congregation members in need of assistance, offering both practical help and emotional support.
Education
Comptia A+, Network + Security - Computer And Information Systems Security
California State Polytechnic University, Pomona
04.2027
High School Diploma -
ACCESS High School Program – OCDE
Placentia, CA06.2017
Skills
- Customer service
- Team player attitude
- Payment processing
- POS system operation
- Network troubleshooting
- Problem-solving
- Attention to detail
- TCP/IP
- Highly professional
- Active listening
Timeline
Cashier
Taco Bell
02.2019 - 01.2020
Babysitter
Family Members
01.2016 - 02.2019
Volunteer
The Rock Church
01.2016 - 03.2016
Comptia A+, Network + Security - Computer And Information Systems Security
California State Polytechnic University, Pomona
High School Diploma -
ACCESS High School Program – OCDE