Summary
Overview
Work History
Education
Skills
Timeline
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Angela Covington

Angela Covington

Hamlet,NC

Summary

Accomplished Manager on Duty at Beauty Empire, I excel in staff training and development, enhancing team performance and reliability. My expertise in customer service has significantly boosted client satisfaction and repeat business. Skilled in sales and marketing, I adeptly balance delegation with hands-on leadership, driving results and fostering a positive, professional environment.

Overview

10
10
years of professional experience

Work History

Manager on Duty

Beauty Empire
07.2014 - Current
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

Nature Hair

RCC
Hamlet, NC

Skills

  • Customer service focus
  • Delegation capabilities
  • Sales and Marketing
  • Staff Training and Development

Timeline

Manager on Duty

Beauty Empire
07.2014 - Current

Nature Hair

RCC

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Angela Covington