Angela Dahlstrom
Osceola,Wisconsin
Summary
Dynamic Collections Officer with extensive experience at Washington County Community Services, excelling in estate document management and debt recovery. Proven track record in navigating complex financial duties and state statutes, while delivering exceptional customer service. Skilled in skip tracing, successfully locating debtors and enhancing revenue recapture efforts.
Overview
12
12
years of professional experience
Work History
Colllections Officer
Washington County Community Services
Stillwater, MN
04.2023 - Current
- Specialized in Estate Recovery and Probate cases, Detox, Family Deductible, and Revenue Recapture.
- Worked with County Attorney on completing court documents, initiating court cases, and monitoring case status.
- Knowledgeable in Codes and Minnesota State Statutes for Estate Recovery and County Claims.
- Proficient in State and County systems including MAXIS, MGA, FASE, ACS, OnBase, CaseWorks, SSIS, MMIS, SIR, MN ITS, MN IFS, Edge, Word, Outlook, Manatron, Land Link, Record Ease, Edocs, Accurint/Lexis Nexis, MN Death Records, JD Edwards/E1, etc.
- Used skip tracing and other techniques to locate debtors.
- Performed varied and complex financial duties within the County.
- Worked with Bankruptcy claims and filing proof of claim.
- Worked on Policy and Procedure guidelines for Estate Recovery
Franconia Township Clerk
Franconia Township
Shafer, MN
11.2020 - 03.2023
- Assisted in budget prep, expenditure review and budget administration.
- Maintained fiscal records and accounts.
- Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results, as well as running Township elections.
- Created and updated documents such as Township Ordinances and Resolutions.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Researched information in municipal archives upon request of public officials or private citizens.
- Issued public notification of official activities or meetings.
Accounting/Collections Officer
Chisago County Health And Human Services
Center City, MN
11.2015 - 03.2023
- Trained in all areas of collections for Chisago County including Estate Recovery/Probate, MAXIS claims, County Burial, Detox, Foster Care, and Revenue Recapture.
- Completed and filed legal forms for court with Estate/Probate cases such as Written Statement of Claim, Affidavits, and Petitions, as Director's Designee, as well as ADH cases for Appeals Court.
- Knowledgeable in Codes and Minnesota State Statutes for Estate Recovery and County Claims.
- Proficient in State and County systems including MAXIS, MGA, FASE, ACS, OnBase, SSIS, MMIS, Edge, Word, SIR, Revenue Recapture, MN ITS, MN IFS, Manatron, Land Link, Edocs, Accurint/Lexus Nexis, MN Death Records, etc.
- Used skip tracing and other techniques to locate debtors.
- Performed varied and complex financial duties within County.
- Worked with Bankruptcy claims and filing proof of claim.
Deputy Recorder
Chisago County Health And Human Services
Center City, MN
09.2013 - 11.2015
- Received and reviewed all documents submitted to Recorder's Office for accuracy and compliance with Federal and State Statutes.
- Processed and Recorded Plats, Right-of-Way, Deeds, Notary Commissions, Birth and Death Certificates, Ordinations, and other various legal documents for Government records.
- Responded to in-person and telephone requests for information from general public, attorneys and Title Companies, and other involved parties.
- Maintained fiscal records and accounts.
- Processed payments and fees, maintained accurate drawers, issued receipts and updated account balances.
- Worked with multiple database programs including State and County Programs.
- Knowledgeable in various county departments and their functions.
Education
Associate of Arts - Criminal Justice
Western International University
Tempe, AZ09.2007
License - Cosmetology
Mankato Cosmetology Center
Mankato, MN09.1998
High School Diploma -
Taylors Falls Public School
Taylors Falls, MN06.1990
Skills
- Estate document management
- Management of past due accounts
- Transaction processing
- Land documentation expertise
- Knowledge of state statutes
- Skip Tracing
- Customer service
- Debt recovery expertise
Timeline
Colllections Officer
Washington County Community Services
04.2023 - Current
Franconia Township Clerk
Franconia Township
11.2020 - 03.2023
Accounting/Collections Officer
Chisago County Health And Human Services
11.2015 - 03.2023
Deputy Recorder
Chisago County Health And Human Services
09.2013 - 11.2015
Associate of Arts - Criminal Justice
Western International University
License - Cosmetology
Mankato Cosmetology Center
High School Diploma -
Taylors Falls Public School
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