Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Davis

Newark,NJ

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Specialist/Project Manager

Lowes Home Improvment
Union , NJ
01.2017 - Current
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Researched competitors, economics and other key facets to better understand current market trends.
  • Stayed up to date on company products and services to support sales objectives.
  • Created customized presentations for potential customers.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Greeted and assisted customers to foster positive experiences.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Attended trade shows, conferences and other networking events as needed.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints in a timely manner.
  • Educated customers on product features and technical details to highlight benefits.
  • Participated in team meetings to review progress against objectives set by management.
  • Operated register, handled cash and processed credit card transactions.
  • Cultivated referral networks to identify new business opportunities.
  • Built strong relationships with key accounts through regular visits and follow-ups.

Operations Manager

Home Depot
North Bergen, NJ
05.2012 - 12.2016
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Built strong operational teams to meet process and production demands.
  • Delegated work to staff, setting priorities and goals.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Education

Some College (No Degree) - Business Administration

Essex County College
Newark, NJ

Skills

  • Relationship selling
  • Product recommendation
  • Sales solution development
  • Customer service and care
  • Prospecting skills
  • Cash handling
  • Team collaboration
  • Client relations
  • Sales expertise
  • Sales presentations
  • Staff education and training
  • Closing techniques
  • Sales strategy development
  • Sales training
  • Sales process optimization

Certification

  • Multi Family Property Managment
  • Landlord Certification
  • EPA 608 Certification
  • HVAC Systems
  • Trades Math
  • Refridgerators Overview
  • Introduction to Becoming anElectrition
  • Introduction To Becoming A Plumber

Timeline

Sales Specialist/Project Manager

Lowes Home Improvment
01.2017 - Current

Operations Manager

Home Depot
05.2012 - 12.2016
  • Multi Family Property Managment
  • Landlord Certification
  • EPA 608 Certification
  • HVAC Systems
  • Trades Math
  • Refridgerators Overview
  • Introduction to Becoming anElectrition
  • Introduction To Becoming A Plumber

Some College (No Degree) - Business Administration

Essex County College
Angela Davis