Angela Davis
Newark,NJ
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Specialist/Project Manager
Lowes Home Improvment
Union , NJ
01.2017 - Current
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Researched competitors, economics and other key facets to better understand current market trends.
- Stayed up to date on company products and services to support sales objectives.
- Created customized presentations for potential customers.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Greeted and assisted customers to foster positive experiences.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Attended trade shows, conferences and other networking events as needed.
- Developed key customer relationships to increase sales.
- Resolved customer complaints in a timely manner.
- Educated customers on product features and technical details to highlight benefits.
- Participated in team meetings to review progress against objectives set by management.
- Operated register, handled cash and processed credit card transactions.
- Cultivated referral networks to identify new business opportunities.
- Built strong relationships with key accounts through regular visits and follow-ups.
Operations Manager
Home Depot
North Bergen, NJ
05.2012 - 12.2016
- Developed key performance indicators to measure effectiveness of operational processes.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Built strong operational teams to meet process and production demands.
- Delegated work to staff, setting priorities and goals.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Education
Some College (No Degree) - Business Administration
Essex County College
Newark, NJSkills
- Relationship selling
- Product recommendation
- Sales solution development
- Customer service and care
- Prospecting skills
- Cash handling
- Team collaboration
- Client relations
- Sales expertise
- Sales presentations
- Staff education and training
- Closing techniques
- Sales strategy development
- Sales training
- Sales process optimization
Certification
- Multi Family Property Managment
- Landlord Certification
- EPA 608 Certification
- HVAC Systems
- Trades Math
- Refridgerators Overview
- Introduction to Becoming anElectrition
- Introduction To Becoming A Plumber
Timeline
Sales Specialist/Project Manager
Lowes Home Improvment
01.2017 - Current
Operations Manager
Home Depot
05.2012 - 12.2016
- Multi Family Property Managment
- Landlord Certification
- EPA 608 Certification
- HVAC Systems
- Trades Math
- Refridgerators Overview
- Introduction to Becoming anElectrition
- Introduction To Becoming A Plumber
Some College (No Degree) - Business Administration
Essex County College