Angela Draggs
St Louis,MO
Summary
Proven leader in customer service and efficient cash handling, demonstrated at Taco Bell where I spearheaded a team to enhance customer satisfaction and streamline transactions. With a strong work ethic and exceptional time management skills, I excel in fast-paced environments, always prioritizing customer needs and maintaining meticulous financial accuracy.
Overview
25
25
years of professional experience
Work History
Cashier
Crown Food Mart
2011.10 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Q Quality Control/production Line
Conagra Sunflower Seed Plant
2006.04 - 2011.10
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier Supervisor
Taco Bell
2000.05 - 2011.06
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Education
Basic -
McGhee High School
McGehee, AR05.1991
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
Timeline
Cashier
Crown Food Mart
2011.10 - Current
Q Quality Control/production Line
Conagra Sunflower Seed Plant
2006.04 - 2011.10
Cashier Supervisor
Taco Bell
2000.05 - 2011.06
Basic -
McGhee High School