Angela Encinas
Albuquerque,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Keva Juice
11.2022 - Current
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
04.2022 - 08.2022
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in higher attendance rates.
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Developed strong relationships with participants, fostering a sense of community within the program environment.
- Organized special events such as holiday parties, themed nights, and tournaments to promote social interaction among participants while showcasing the variety of available activities.
- Kept athletic and games equipment and facilities organized and maintained.
Education
High School Diploma -
Volcano Vista High School
Albuquerque, NM05.2023
Skills
- Client Support
- Team Collaboration and Leadership
- Sales Reporting
- Creative Problem-Solving
- Role Modeling
- Shift Paperwork Completion
- Staff Education and Training
- Team Leadership
- Positive Attitude
- Technical Support
- Staff Supervision
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Food Handlers Card
Timeline
Shift Leader
Keva Juice
11.2022 - Current
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
04.2022 - 08.2022
High School Diploma -
Volcano Vista High School
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