Angela Exley
Summary
Dedicated and focused employee with 25+ years of specialized sales experience and training; areas of expertise include customer service, sales, hands on control of high asset accounts and cash handling, sold high value products to high value clients including mortgages, cars, accounts & bank loans. I thrive on exceeding customer expectations and building relationships that ensure customer retention.
Overview
1
1
year of professional experience
Work History
Customer Service/Sales Representative
MTI Services Corporation
- Guide Students in the process of becoming a licensed Mortgage Loan Originator
Loan Officer/ External Sales
Champion Bank
- Sold loan products to best suit their qualification financial standing
Loan Officer
TCF Bank
- Sold loan products to best suit their qualification financial standing
External Home Loan Consultant
Countrywide Home Loans
- Responsible of helping clients obtain residential mortgage loans
Bank Representative
Wells Fargo Bank
- Responsible for cash transactions, international currency, cashier's checks, money orders etc.
Auto Sales Representative
Herbert Motors
- Worked with customers daily to identify family and personal needs of transportation
Waitress / Bartender
Yuma Golf Club
10.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Server
Wheezys Bar & Grill
10.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Dillards Department Store
10.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Certificate of Completion - Fundamentals of Loan Processing
Certificate of Completion - FHA Origination and Processing
Certificate of Completion - Loan Officer Boot Camp
High School Diploma w/Honors - Skyline High School
Mortgage License Certification - Mortgage Lending
Mortgage Training Institute
Denver, CO02.2000
High School Diploma -
Skyline Highschool
Longmont, CO05.1982
Skills
- Detail Oriented
- Contract Negotiations
- Account development
- Sales Quota Achievement
- Salesforce proficiency
- Point of sale operation
- Opening and closing procedures
- Excellent Conversational Skills
- Strong Work Ethic
- A True Team Player
- Ability to multitask and perform in a fast paced environment
- Co-Owner of a successful multi-million dollar corporation in 165 cities
Awards
- Top Sales Monthly from 1980-1985
- Employee of the Month multiple times from 1980-1985
Timeline
Waitress / Bartender
Yuma Golf Club
10.2022 - 12.2022
Server
Wheezys Bar & Grill
10.2021 - 02.2022
Sales Associate
Dillards Department Store
10.2021 - 12.2021
Customer Service/Sales Representative
MTI Services Corporation
Loan Officer/ External Sales
Champion Bank
Loan Officer
TCF Bank
External Home Loan Consultant
Countrywide Home Loans
Bank Representative
Wells Fargo Bank
Auto Sales Representative
Herbert Motors
Certificate of Completion - Fundamentals of Loan Processing
Certificate of Completion - FHA Origination and Processing
Certificate of Completion - Loan Officer Boot Camp
High School Diploma w/Honors - Skyline High School
Mortgage License Certification - Mortgage Lending
Mortgage Training Institute
High School Diploma -
Skyline Highschool
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