Angela Fleming
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
20
20
years of professional experience
Work History
Assistant Manager
First National Bank Of Pennsylvania
Mooresville
04.2025 - Current
- Responsibility to include meeting customer needs within a retail branch environment while assisting in the management of the branch and sales team. This role involves developing a personal referral network, executing branch leads, and ensuring compliance with company policies and procedures. Assisting in managing daily sales activities through coaching and monitoring sales results.Promotes the sales process through referral management and outbound calling. Is part of the hiring process.
Tax Associate
Lincoln county
Lincolnton
07.2024 - 04.2026
- Tax collector plans, organizes, and directs the billing and collectio of a variety of taxes, assessments, licenses, and fees. Collects a processes current and delinquent taxes and other assessments.Interprets the general statutes of NC governing tax collection and develops policies and procedures for implementation of same. Keeps informed of changes/updates in law and practices. Performs related duties as required.
Mortgage Loan Officer/Personal Banker
Peoples Bank
Newton
08.2006 - 07.2024
- Responsibilities include the origination of various mortgage loan products and developing customer relationships. Provide accurate entry of applicant information while delivering excellent customer service and ensuring confidentiality. Communicate in person, by phone and in email detailed client information with accuracy and professionalism. Facilitate smooth mortgage process by coordinating with paralegals, underwriters, mortgage processors and insurance providers, provide administrative support to the branch when needed.
Education
Oyster River High School
Durham, NHSkills
- Client relations
- Management
- Customer relationship management
- Loan processing
- Conflict resolution
- Banking operations
- Client relationship management
- Sales professional
Timeline
Assistant Manager
First National Bank Of Pennsylvania
04.2025 - Current
Tax Associate
Lincoln county
07.2024 - 04.2026
Mortgage Loan Officer/Personal Banker
Peoples Bank
08.2006 - 07.2024
Oyster River High School