Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Custom
Timeline
Generic

Angela Gallina

Middle Village

Summary

Dynamic and customer-focused professional with experience at Glendale Bakeshop & Cafe, excelling in cash handling and delivering exceptional service. Proven ability to resolve complaints and enhance satisfaction through personalized interactions. CPR certified and skilled in emergency response, I thrive in high-pressure environments while maintaining effective communication and teamwork.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier

Glendale Bakeshop & Cafe
Maspeth
08.2023 - 02.2025
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • I served the elderly with food and other baked goods.
  • Followed company security procedures for handling large sums of money.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Emergency Medical Technician

Not Applicable
Brooklyn
  • I went on two EMT rotation shifts as a trainee. I learned how to take blood sugar, blood pressure, and respirations.
  • I am also CPR certified and I know the heimlich maneuver.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.

Education

High School Diploma -

Grover Cleveland High School
Ridgewood, NY
06-2025

Skills

  • Customer service
  • Cash handling
  • Basic medical procedures
  • Emergency response
  • Communication skills
  • Team collaboration
  • I come from a big Italian family and I have many younger cousins that I have looked after

Certification

  • CPR certified.

Languages

Italian
Limited

Accomplishments

  • I am going to St.John's University to study psychology.

Custom

  • I would babysit my younger cousins, and I am really good with children.

Timeline

Cashier

Glendale Bakeshop & Cafe
08.2023 - 02.2025

Emergency Medical Technician

Not Applicable

High School Diploma -

Grover Cleveland High School

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Angela Gallina