Angela Gbagi
AR Credit & Collection Analyst
Austell,GA
Summary
A Detailed oriented, fast adapting Accounts Receivable Analyst is seeking a challenging position with room for growth. Key strengths include excellence in time management, scheduling, communication, organization, and skillful with Microsoft Office, SAP, and Sage Accepac.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Collections Specialist
TK Elevator
08.2021 - Current
- Generated financial statements and reports to detail accounts receivable status.
- Reduced delinquency for assigned customer accounts [Number]%.
- Reconciled accounts receivable ledger to account for and properly post payments.
- Facilitated past due invoice payments by sending bill reminders and contacting clients.
- Monitored customer account details for non-payments, delayed payments and customer disputes.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
AR Account Analyst
Aspire, IQ
10.2020 - 08.2021
- Forecasted account needs and metrics based on market and product data.
- Prepared journal entries, maintained, and reconciled ledger accounts.
- Provided detailed analysis and explanations on all transactions during flux reviews.
- Monitored, collected, and followed up on customers' delinquent accounts, and assigned in-house uncollectibles to third-party collections.
- Processed invoices, handled cash applications, GL/Customers account reconciliation, and month-end closes.
- Generated and sent out invoices, resulting in a 15% reduction in late payments.
- Communicated with customers via phone, email, and mail.
- Communicated with Sales and Customer Experience departments regarding customer inquiries.
- Entered invoices for both AP/AR in QuickBooks, ensuring accuracy.
- Accurately processed and posted customers' payments made via check, credit card, or ACH/wire.
Accounts Receivable Specialist
Birla Carbon
07.2020 - 01.2021
- Managed AR collections and reporting, resulting in a 15% decrease in overdue accounts.
- Credit Mgmt.
- Michelin Tax Invoices
- Upload to SAP – Factoring from Bank
- Daily Cash Balancing
- Cigna bank account Reconciliation
- Monthly Treasury Reporting / Recons
- Feedstock Reporting / Factoring
- AR Overdue Monthly Report
Accounts Receivable Specialist
ICS
04.2018 - 06.2020
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and processed invoices according to purchase orders
- Informed customers and collected overdue payments, achieving a 95% collection rate in the first month
- Entered credit card payments and checks received from clients in the computer system
- Maintained accounts receivable records electronically
- Resolved accounts receivable issues following established procedures
- Verified and issued credits to customer accounts based on their payment histories
Credit /Credit and Collection Analyst
Spatco
03.2017 - 03.2018
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Established relationships with customers to encourage payment of delinquent accounts.
- Researched billing errors and discrepancies to initiate corrective action.
- Processed debtor payments and updated accounts to reflect new balance.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
Project Coordinator
Automated Logic
04.2013 - 06.2016
- Delivered on-time, in-budget projects - Execute projects within the intended scope, timeframe and funds. Successfully completed 95% of projects within budget and 98% on time.
- Communicated with clients - Drive contact with clients throughout the project lifecycle to understand/set expectations, establish timelines and grow the relationship.
- Ensured that project has adequate on firm start dates, times, and scope of work
- Set up and attend conference calls.
- Tracked and communicate progress - Measure performance for presentation to clients and internal leadership.
- Collaborated with project managers, subcontractors, and vendors to ensure project milestones are met and quality standards are maintained.Field calls from field crew and store personnel
- Monitored the progress of project
- Ensured that all closeout documents have been received, including sign offs, photos, videos, and certificate of occupancy
- Arranged for equipment removal
Education
Master of Advanced Study- Diploma -
Light University
Forest, VACertificate - Spiritual / Transformational Life Coach
RP Life Coaching
Atlanta, GA04.2024
Bachelor of Arts - Psychology / Substance Abuse
Ohio Christian University
Circleville, OH05.2017
Associate of Applied Science - Medical Administration ( Minor ) Medical Assistant
Commonwealth College of Virginia
Virginia Beach, United States05.2017
Diploma - Medical Billing & Coding
FAKS Allied Institute
Atlanta, GA 03.2005
Skills
- SAP
- R3
- SAP Business One
- Peachtree Accounting
- QuickBooks
- Microsoft Excel, Microsoft Word, Microsoft Outlook Fox Pro, Microsoft Dynamics Navision
- Epicor Quickbase
- SalesForce
- AS400
- Skip Tracing
- Cash application
- Credit analysis
- Bankruptcy knowledge
- Invoice Processing
- Credit and collections
- Investigative research
- Accurate payment posting
- Aging reports analysis
- Claims Processing
- Accounts Receivable
- General Ledger
- Strong client relations skills
- Customer service support
- Bookkeeping
- Data Entry
- Excel proficiency (eg, PivotTables, VLOOKUP)
- Data entry accuracy
- Dispute Resolution
- Payment Negotiation
- Account Reconciliation
- Invoice Preparation
- Statement preparation
Timeline
Accounts Receivable Collections Specialist
TK Elevator
08.2021 - Current
AR Account Analyst
Aspire, IQ
10.2020 - 08.2021
Accounts Receivable Specialist
Birla Carbon
07.2020 - 01.2021
Accounts Receivable Specialist
ICS
04.2018 - 06.2020
Credit /Credit and Collection Analyst
Spatco
03.2017 - 03.2018
Project Coordinator
Automated Logic
04.2013 - 06.2016
Master of Advanced Study- Diploma -
Light University
Certificate - Spiritual / Transformational Life Coach
RP Life Coaching
Bachelor of Arts - Psychology / Substance Abuse
Ohio Christian University
Associate of Applied Science - Medical Administration ( Minor ) Medical Assistant
Commonwealth College of Virginia
Diploma - Medical Billing & Coding
FAKS Allied Institute