Angela Howell
Tallahassee,FL
Summary
Dynamic and dedicated professional with extensive experience at Publix, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in POS operations and inventory management, consistently ensuring compliance and efficiency in fast-paced environments. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
13
13
years of professional experience
Work History
Cashier
Publix
06.2026 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawers and balanced registers at end of shifts.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with team members to streamline checkout processes during peak hours.
Instacart Shopper
Instacart
03.2017 - Current
- Navigated complex grocery orders to ensure accuracy and timely delivery for customers.
- Utilized mobile applications to track inventory and confirm product availability efficiently.
- Collaborated with local stores to enhance product selection and customer satisfaction.
- Implemented best practices for efficient shopping routes, reducing delivery times significantly.
Pharmacy Technician
Publix Pharmacy
04.2025 - 06.2026
- Processed prescription orders accurately and efficiently, ensuring compliance with safety regulations.
- Managed inventory levels, performing regular audits to maintain stock availability and reduce waste.
- Assisted pharmacists in preparing medications, adhering to established protocols for dosage and labeling.
- Trained new pharmacy technicians on operational procedures and customer service best practices.
Retail Parts Professional
Advanced Auto Parts
05.2024 - 02.2025
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers in selecting appropriate parts, enhancing overall satisfaction and repeat business.
- Utilized advanced point-of-sale systems for efficient transaction processing and record-keeping.
- Trained new team members on product knowledge, customer service standards, and operational procedures.
Baker
Publix Bakery
11.2013 - 03.2024
- Prepared and baked various bread pastries and cakes following established recipes.
- Operated baking equipment while ensuring compliance with safety and sanitation standards.
- Tracked ingredient supplies and placed orders to assist in inventory management.
- Collaborated with team members to maintain efficient workflow during peak hours.
Education
High School Diploma -
Dothan High School
Dothan, ALSkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Time management skills
Customer service excellence
Money handling
Reliability and punctuality
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Product restocking
Cash drawer balancing
POS system operations
Staff training
Refund handling
ID verification
Inventory control
Order packaging
Honest and dependable
Problem-solving
Online orders preparation
Ordering and stocking
Credit and cash transactions
Timeline
Cashier
Publix
06.2026 - Current
Pharmacy Technician
Publix Pharmacy
04.2025 - 06.2026
Retail Parts Professional
Advanced Auto Parts
05.2024 - 02.2025
Instacart Shopper
Instacart
03.2017 - Current
Baker
Publix Bakery
11.2013 - 03.2024
High School Diploma -
Dothan High School