Angela Jensen
Estes Park,CO
Summary
Results-driven leader with a successful history at Starbucks, recognized for enhancing operational efficiency and achieving a 20% increase in profit margins. Expertise in financial operations management and team development supports the optimization of sales strategies and exceptional communication. Dedicated to talent management and profitability, bringing a strategic vision to all initiatives.
Overview
29
29
years of professional experience
Work History
Store Manager
Starbucks
Estes Park, Colorado
11.2021 - Current
- Led a team of store partners to enhance the Starbucks Experience.
- Managing overall operations consistently requires discretion, a fundamental responsibility of the store manager.
- Supervised and directed store partners, handling staffing decisions including hiring, training, evaluating, disciplining, discharging, staffing, and scheduling.
- I am responsible for modeling and acting in accordance with Starbucks' mission and values.
Program Supervisor
CBR Youth Connect
Colorado Front Range
10.2020 - 05.2022
- Demonstrated dedication to mission by delivering exceptional outcomes for youth services.
- As a program supervisor, I organized family visits, wrote detailed visit notes, attended court, met with CASA facilitators, and supported clients in their reunification plan.
Store Manager
H&M
Broomfield, Colorado
04.2019 - 11.2020
- Enhanced profitability by optimizing sales strategies and performance.
- I am responsible for ensuring the highest possible level of customer service and making sure the visual merchandising is executed according to guidelines
- Managed talent acquisition, training programs, and development initiatives for sales personnel and management.
District Manager
Chatters Limited Partnership
Alberta, Canada
07.2016 - 01.2018
- Monitored and optimized profitability for all individual salons.
- Promoted efficient and cost-effective operations by managing daily sales, payroll costs, inventory shrinkage, employee engagement, and proper working conditions.
- Managed recruiting efforts, training programs while executing business strategies for financial performance.
Director of Operations
Eveline Charles Salons. Spas. MED Beauty. Academies
Alberta, Canada
01.2010 - 07.2016
- As Operations Director, I was responsible for Salon and Spa health, growth, and profitability, human resources, as well as all daily operations and inventory procedures across all three banners.
- Supervised store activities to optimize operational efficiency, including payroll costs, sales, inventory control.
- Directed recruitment efforts and strategic planning within the organization.
District Sales Supervisor
Groupe Dynamite
Northern Alberta And Saskatchewan, Canada
09.2011 - 10.2013
- As District Sales Supervisor, my primary function was to drive sales and profitability within my assigned district
- Directed store teams to consistently exceed sales targets and key performance indicators through continuous coaching.
- Promoted efficient and cost-effective operations by managing sales and wage budgets, expenses, inventory shrinkage, employee turnover.
- Executed marketing, visual, and product management strategies to maintain brand consistency in-store.
- Developed Store Managers and Associate Managers while overseeing other store personnel.
Store Manager/District Manager
American Eagle
Alberta, Canada
09.2004 - 01.2010
- Managed Alberta district operations to boost store performance.
- Ensured achievement of sales and KPI targets by leading stores in accordance with AE policies.
- Ensured stores manage daily operations including sales budgets, expenses, inventory control, employee retention.
- Spearheaded brand and visual execution excellence within stores.
- Coached and developed staff across high volume, big box, and remote locations.
Recreation Officer
Edmonton Institution for Women
Edmonton, Alberta
01.1996 - 01.2001
- Responsible for the recreation needs of all inmates and supporting them in their correctional rehabilitation plan
- Met with case workers and social workers to have input in case plan
- Supervised recovery meetings
Education
Associate of Arts - Organizational Leadership
University of Alberta
Edmonton Alberta CanadaSkills
- Operational efficiency
- Financial operations management
- Advertising and marketing
- Team development
- Outstanding communication skills
- Training and mentoring
- Profit margin optimization
- Talent Management
References
Available upon request
Accomplishments and Certificates
- Store Manager of the Year 2 consecutive years American Eagle Outfitters
- Rookie District Manager of the Year American Eagle Outfitters and Groupe Dynamite
- Certificate holder of Self-Injurious Behavior and the Cycle of Sexual Abuse.
References
References available upon request.
Timeline
Store Manager
Starbucks
11.2021 - Current
Program Supervisor
CBR Youth Connect
10.2020 - 05.2022
Store Manager
H&M
04.2019 - 11.2020
District Manager
Chatters Limited Partnership
07.2016 - 01.2018
District Sales Supervisor
Groupe Dynamite
09.2011 - 10.2013
Director of Operations
Eveline Charles Salons. Spas. MED Beauty. Academies
01.2010 - 07.2016
Store Manager/District Manager
American Eagle
09.2004 - 01.2010
Recreation Officer
Edmonton Institution for Women
01.1996 - 01.2001
Associate of Arts - Organizational Leadership
University of Alberta