Angela Johnson
Whitehouse,TX
Summary
Reliable and upbeat sales manager, with 7 years of customer service experience, versed in product placement and merchandising. Experience in inventory management and shipment processing.
Overview
8
8
years of professional experience
Work History
Sales Floor Manager
Carters Oshkosh
09.2021 - 03.2024
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance by creating visually appealing displays that attracted customers and increased foot traffic.
- Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.
Sales Associate
Carters Oshkosh
11.2016 - 09.2021
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special goals for credit card applications and special donations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Used in-store system to locate inventory and place special orders for customers.
Footwear Associate
Academy Sports Outdoors
01.2016 - 08.2016
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Helped customers select shoes to fit specific needs.
Education
High School Diploma -
Whitehouse High School
Whitehouse, TXSkills
- Visual Merchandising
- Inventory Management
- Customer Service
- Cultural Awareness
- Task Prioritization
- Friendly, Positive Attitude
Timeline
Sales Floor Manager
Carters Oshkosh
09.2021 - 03.2024
Sales Associate
Carters Oshkosh
11.2016 - 09.2021
Footwear Associate
Academy Sports Outdoors
01.2016 - 08.2016
High School Diploma -
Whitehouse High School
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