Angela Lallier
Human Resources
Brunswick,ME
Summary
Results-driven (SHRM-CP) Society of Human Resource Management Certified Professional, skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings. Oversee well-organized and efficient Branch operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Banking company environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Branch Manager II
Atlantic Federal Credit Union
Brunswick, ME
10.2018 - Current
- Developed and organized training manuals, multi-media, visual aids and other educational materials for onboarding, in branch, crew work and culture initiatives. Resulting in finance, operational, procedures, and other educational material that is being utilized by Atlantic, Management, Human Resources and Learning and Development Specialist.
- Interview, screen, hire, orient, onboard and train team of 8 serving 300-400 customers daily in fast-paced and high-volume settings.
- Streamlined efficiencies by partnering with our Chief Strategic Officer to create internal auditing system and scoreboard for our retail team. Using our internal data and metrics, then utilizing technical knowledge, identifying inconsistencies and inefficiencies amongst branches, created company’s scoreboard and automated audit system with Microsoft Teams and Smartsheet.
- Sustaining high performing, highly engaged, business culture with proven track record of success and rank as number one branch in loan referrals in 2021 achieving more than 150% of company goals, securing development of leadership potential among employees in lower-level positions.
Licensed Relationship Manager
KeyBank
South Portland, ME
04.2015 - 10.2018
- Monitored and evaluated training activities and program effectiveness which contributed to employee’s development plans in support of job-specific skills development.
- Coordinated team exercises, group discussions, polls, and games to increase engagement and Training and Development.
- Promoted for superior on-the-job performance to positions of increasing responsibility from Head Teller to Management Associate and ultimately to Licensed Relationship Manager.
- Led team of 4, mentored, motivated, and shared best practices, and identified qualified personnel to build talent pipeline and implement succession plan.
Bank Teller
Bank Of Maine
Bath, ME
05.2013 - 04.2015
- Collaborated with multiple businesses to drum up donations for Humane Society to increase community engagement and promote Bank of Maine.
- Leveraged strong analytical skills to provide high-quality service and answer inquiries regarding banking products including checking, savings, loans, and lines of credit in high-volume location.
- Served as representative in various community functions to further enhance company image and develop additional business
Production Manager
Maine Precious Metal Casting
Brunswick, ME
03.2010 - 07.2013
- Contributed to employee development plans in support of job-specific skills and development. Developed alternative training methods if expected improvements are not seen.
- Applied organizational and analytical skills to prioritize orders and implemented process improvements to reduce turnaround time from six to only two weeks.
- Addressed inefficiencies by improving employee training initiatives which improved production rates by 67%.
- Ensured safety of employees by mandating compliance with OSHA guidelines and state/federal employment laws.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH06.2024
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06.2016
Associate of Science - Business Administration
Southern Maine Community College
South Portland, ME06.2014
Skills
- Process Improvement
- Accident Investigations
- Performance Management Systems
- Employee Feedback and Recognition
- Program Analysis
- Training Needs Analysis
- Conducting Employee Surveys
- Hiring and Firing
- Morale Improvements
- Onboarding, Training and Development
- ADP Workforce Now
- Policy Improvement Recommendations
Affiliations
- Society of Human Resource Management
- Bath-Brunswick Regional Chamber-2nd Vice Chair
- National Society of Leadership and Success
Certification
- Society of Human Resource Management Certified Professional (SHRM-CP)
- Human Resources Certification
Timeline
Branch Manager II
Atlantic Federal Credit Union
10.2018 - Current
Licensed Relationship Manager
KeyBank
04.2015 - 10.2018
Bank Teller
Bank Of Maine
05.2013 - 04.2015
Production Manager
Maine Precious Metal Casting
03.2010 - 07.2013
Master of Science - Human Resources Management
Southern New Hampshire University
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Science - Business Administration
Southern Maine Community College
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