Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Largin

Galax,VA

Summary

Customer Service Representative/Underwriter at Grayson-Carroll-Wythe Mutual Insurance, I excel in managing high-stress situations and resolving customer complaints, significantly enhancing loyalty and repeat business. Skilled in problem-solving and active listening, my approach has consistently led to satisfactory resolutions, showcasing my critical thinking and customer service prowess. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Customer Service Representative/Underwriter

Grayson-Carroll-Wythe Mutual Insurance
09.1998 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

High School Diploma -

Carroll County High School
Hillsville, VA
06.1988

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative/Underwriter

Grayson-Carroll-Wythe Mutual Insurance
09.1998 - 07.2024

High School Diploma -

Carroll County High School
Angela Largin