Angela Leverich
Cushing,OK
Summary
Records Supervisor with expertise in compliance monitoring and communication. Skilled in audit preparation and safeguarding sensitive information. Demonstrated success in optimizing record management systems for accurate documentation and efficient data retrieval. Proven track record in managing complex inmate records while ensuring policy adherence and audit readiness. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of post-secondary education
Work History
Records Supervisor and Ethics Liaison
- Supervise the maintenance, updating, and disposition of all inmate/resident records and files.
- Routinely contact internal staff, and local jurisdictions and courts regarding inmate/resident record information.
- Supervise the assembly of inmate/resident files from all repositories; review inmate/resident records for compliance with policies and/or procedures.
- Direct the correction of inmate/resident files, as necessary, and the preparation of records for transfers or archives.
- Receive all correspondence from courts and respond as necessary; verify that court bonds received fully cover all sentences of inmates/residents.
- Monitor disposition of inmates/residents returning from court.
- Maintain an up-to-date list of inmates/residents scheduled for discharge.
- Process parole certificates, letters of discharge, release authorizations and release notifications.
- Direct the creation and maintenance of general and inmate/resident files in an organized manner.
- Supervise assigned staff in the performance of their duties and evaluate as prescribed by the facility and corporate policy.
- Participate in recruiting, hiring and orienting assigned staff.
- Make recommendations to supervisor concerning personnel matters.
- Supported audits by preparing necessary documentation and reports.
- Collaborated with staff to ensure compliance with facility regulations.
- Organized files and data for easy access and retrieval.
- Assisted in maintaining confidentiality of sensitive information.
- Managed inmate records and documentation processes efficiently.
- Trained new staff on record-keeping procedures and protocols.
- Utilized electronic record management systems effectively for data entry.
- Coordinated with various departments to resolve record discrepancies.
- Assisted users with queries related to record location and retrieval in both physical and digital archives.
- Organized physical archives by sorting out obsolete documents, ensuring proper labeling and filing them correctly according to organizational standards.
- Maintained records management systems to track, store, access and retrieve confidential information.
- Provided guidance on records management best practices to staff members.
- Established protocols for record retention, destruction and archiving.
- Assisted with audits by providing requested documents in a timely manner.
- Developed internal audit processes to ensure compliance with legal requirements related to document storage and retrieval.
- Conducted periodic reviews of existing records management systems for improvements or changes.
- Resolved issues related to access permissions, file duplication, within the organization's records management system.
- Trained personnel on how to use various tools and applications used for managing electronic archives efficiently.
- Ensured accuracy and completeness of documents in accordance with established policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Recruited, interviewed and selected employees to fill vacant roles.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Researched and prepared reports required by management or governmental agencies.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted in preparing audit documentation and reports for compliance evaluations.
- Reviewed internal controls and identified areas for improvement during audits.
- Collaborated with auditors to ensure accurate data collection and analysis.
- Organized files and maintained records to streamline audit processes.
- Participated in team meetings to discuss audit procedures and findings.
- Monitored deadlines for audit tasks and ensured timely completion of assignments.
- Communicated effectively with team members to clarify audit requirements and processes.
- Reviewed internal audit controls.
- Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
- Collaborated with other members of the team in order to complete assigned tasks efficiently.
- Assisted external auditors during annual audits by providing requested documents and information.
- Ensured all audit work is conducted in accordance with established professional standards and guidelines.
- Provided support in the follow-up on the implementation of audit recommendations and corrective actions.
- Utilized software tools and audit methodologies to enhance audit efficiency and effectiveness.
- Documented audit procedures and findings in accordance with company and regulatory requirements.
- Monitored and reported on the progress of audit assignments to ensure timely completion.
Administrative Clerk-Chief of Security
- Provide clerical and administrative support for various departments.
- Perform varied and moderately complex typing, clerical functions and related general office duties.
- Input text accurately and produce finished documents using word processing and spreadsheet programs.
- Create and maintain files in an organized manner.
- Communicate effectively with staff, inmates and visitors.
Records Clerk
- Responsible for the maintenance, updating, managing and disposition of all inmate/resident records and files.
- Assemble inmate/resident files from all repositories.
- Review all inmate/resident records for compliance with policies.
- Initiate contact with internal staff, local jurisdictions and courts regarding inmate/resident record information.
Administrative Liaison USMS to Northern District of Oklahoma
- Compiles, inputs or extracts electronic data for variety of statistical records and reports.
- Accurately maintains complex statistical information, data files, records and logs.
- Creates and disseminates court schedules and assists in resolving discrepancies.
Records Specialist
- Provides expert knowledge in the areas of Judgement and Commitment files.
- Review and classify court orders relating to sentencing and the computation of release dates.
- Provide notification to other internal departments regarding pending inmate movement.
Administrative Clerk-Quality Assurance
- Provides clerical and administrative support for various departments.
- Independently edits documents making necessary corrections or revisions.
- Filled in as the QA Clerk for the 2019 ACA Audit.
Loan Officer
- Filing and Organizing Paperwork.
- Answering phones, running credit checks, taking payments, issuing loans.
Human Resources Assistant
- Performs varied and moderately complex clerical functions in the areas of human resources and payroll administration.
- Provides support in the areas of employee benefits and services.
- Assists with the implementation and maintenance of an on-going recruiting program.
Administrative Clerk-Payroll
- Provides clerical and administrative support for various departments.
- Independently edits documents making necessary corrections or revisions.
- Communicates effectively with staff, inmates and visitors.
- Process payroll data using company-specific software for accurate employee compensation.
- Maintain employee records by updating personal and financial information regularly.
- Assist in resolving payroll discrepancies by researching and verifying employee claims.
- Prepare payroll reports for management review to ensure compliance with company policies.
- Support auditing processes by organizing payroll documentation and responding to inquiries.
- Communicate with employees regarding payroll issues to provide timely assistance and clarification.
- Participate in training sessions to learn best practices for efficient payroll processing tasks.
- Established employee payroll files and updated existing files with new information.
Administrative Clerk
- Provides clerical and administrative support for various departments.
- Independently edits documents making necessary corrections or revisions.
- Maintains Segregation files and helps prepare files for ACA audit.
Education
Bachelor of Science - Business Administration Organizational Leadership
Southern New Hampshire University
Hooksett, NH 07.2025 - 08.2025
Bachelor of Science - Criminal Justice
ITT Technical Institute
Oklahoma City, OK 08.2008 - 06.2012
Ripley Public Schools
Ripley, OK 08.1999 - 05.2003
Skills
- Microsoft Office Suite expert
- Record management
- Compliance monitoring
- Effective communication
- Team leadership
- Problem resolution
- Attention to detail
- Document control
- Archiving techniques
- Confidentiality management
- File maintenance
- Retention scheduling
- Audit preparation
- Physical records management
- Digital archiving
- Information management
- Multitasking
- Adaptability
- Scheduling
- Written communication
- Administrative procedures
- Verbal and written communication
- Policy implementation
- Quality control
- Leadership development
- Coordinate schedules
- Report preparation
- Evaluate performance
- Team building
- Administrative management
- Appointment scheduling
- Documentation and recordkeeping
- Professionalism
- Calendar and scheduling software
- Human resources software
- Compliance and quality assurance
- Audit processes
Timeline
Bachelor of Science - Business Administration Organizational Leadership
Southern New Hampshire University
07.2025 - 08.2025
Bachelor of Science - Criminal Justice
ITT Technical Institute
08.2008 - 06.2012
Ripley Public Schools
08.1999 - 05.2003