Angela Loera
Anaheim,CA
Summary
Hardworking and punctual team player that works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialty Merchandise Associate
Disneyland Resort
Anaheim, CA
11.2021 - 11.2023
- Greeted guests upon arrival and checked them in to their appointments.
- Ensured that all guest inquiries were answered promptly and accurately.
- Resolved any customer complaints or issues professionally and efficiently.
- Processed payments for guest stays and other services rendered.
- Lots of kid interaction and story-telling.
- Performed daily opening and closing procedures for the front desk including cash management duties.
Nail Technician
Fabulous Nails & Spa
Buena Park, CA
04.2021 - 08.2023
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Educated clients on proper nail care techniques.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Ensured that safety protocols were followed during each service provided.
- Responded promptly to customer inquiries and complaints.
Team Member
Raising Cane's Restaurants
Stanton, CA
05.2020 - 11.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
Education
Associate of Science - Surgical Technology
American Career College
Orange, CA12.2024
Manicurist License - Manicurist
Amy Beauty School
Corona, CA04.2021
High School Diploma -
Western High School
Anaheim, CA05.2020
Skills
- Cash Management
- Retail Experience
- Marketing Knowledge
- Payment Processing
- Customer Service
- Product Sales
Certification
- Manicurist License
Languages
Spanish
Limited
References
References available upon request.
Timeline
Specialty Merchandise Associate
Disneyland Resort
11.2021 - 11.2023
Nail Technician
Fabulous Nails & Spa
04.2021 - 08.2023
Team Member
Raising Cane's Restaurants
05.2020 - 11.2021
Associate of Science - Surgical Technology
American Career College
Manicurist License - Manicurist
Amy Beauty School
High School Diploma -
Western High School