Angela Lora

Cares for multiple feline pets in various locations for high profile clients. Manages day to day household activities while clients are out of town.

Assists in feline and canine rescues facilitated by clients. This includes providing medical care on a full time basis until the rescued animal is ready for adoption.

Vastly improved key metrics such as shrink percentage and daily operations for multiple locations by identifying and immediately addressing weaknesses.

Won awards for shrink and loss prevention metrics in stores with less than $11M volume band.

Consistently exceeded sales projections and overall contribution.

Led the district in training and development of internal High Potential candidates.

Improved store sales performance and customer service by setting up Seasonal and SBA Planograms, receiving shipments maintaining stock levels on all products.

Positive contribution in annual inventory results through validation of SOP compliance.

Reduced store expenditures for storage during peak season through efficient and effective planning and execution of seasonal merchandise exit plan.

Oversaw overall daily operation of the high profile regional store and improved store metrics by consistently exceeding sales forecasts and controlling payroll and other expenses.

Led the district in developing a strong Store Protection Specialist team therefore controlling shrink and and achieving good inventory results.

Led the district as the Training and Development Captain responsible for succession planning for all stores by identifying High Potential Candidates and monitoring their progress.

Successfully launched multiple locations in partnership with US Bank in the Los Angeles County and San Jose area.

Created marketing database for all locations within Los Angeles and Orange Counties as well as other markets in Washington state and Bay Area.

Attended networking events and implemented field marketing strategies to improve brand awareness and followed up possible leads for future business relationships.

Exceeded sales goals and other metrics by upselling and cross selling various products to corporate and retail clients while providing excellent customer service.

Promoted from associate to management position in less than two years. Responsible for multiple locations in the Seattle-Tacoma International Airport and Seattle area.

Consistently passed AML and Operational Audits. Chosen by executives to assist various locations in Vancouver, BC and Boston-Logan International Airport in improving operations and metrics in order to pass their Audits.

Trained and developed associates and maintained deep talent bench.