Summary
Overview
Work History
Education
Skills
Timeline
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Angela Lyons

Powder Springs,GA

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

14
14
years of professional experience

Work History

Business Manager

Atira Lyons LLC
03.2017 - 03.2022
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Email correspondence and order fulfillment. Research and Fraud claims.
    Handled orders, emails, purchasing and negotiations of raw materials for products. (machines, fabric, thread, cutters. etc.)
  • Financially responsible for buying supplies and budgeting for the local and long distance facility. Researching and settling disputes with consumers.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Remotely facilitated orders online domestic and international for the beginning years

Ecommerce Marketing Manager

Atlanta Deals
05.2012 - 12.2014
  • Duties include making and updating content on website and customizing data to accommodate the customer
  • Duties include making and updating content on website and customizing data to accommodate the customer
  • Collected and responded to user feedback through iterative improvements to site structure and content.
  • Maintaining customer data base and assisting with daily orders and more.

A/R Specialist

Easter Seals
01.2008 - 05.2012
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Monitored customer accounts to identify and rectify billing issues.
  • Accounts Receivable and problem solving.

Education

GED -

Excelsior Preparatorty High School
Springfield Gardens, NY

Skills

  • Customer Retention
  • Operations Management
  • Customer Service
  • Employee Management
  • Documentation and Reporting
  • Budget Administration
  • Negotiation
  • Process Improvement
  • Data Collection
  • Budget Creation
  • Analytical Thinking
  • Customer Relations
  • Decision-Making

Timeline

Business Manager

Atira Lyons LLC
03.2017 - 03.2022

Ecommerce Marketing Manager

Atlanta Deals
05.2012 - 12.2014

A/R Specialist

Easter Seals
01.2008 - 05.2012

GED -

Excelsior Preparatorty High School

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Angela Lyons