Business Manager
GREGORY WILSON
The Craft House Restaurant
Clovis,CA
30
Years of experience
Seasoned leader with 30 years of experience in customer relations, team development, customer service training, and P&L management, committed to driving results aligned with corporate goals and philosophy.
Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.
Skills
Financial management
Operational excellence
Business planning
Staff management
Client relations
Client management
Team leadership
Performance evaluations
Client retention
Client relations
Coaching
Customer retention
Timeline
Business Manager
HelpDesk.tech
01.2026 - CurrentRead More
Owner
The Craft House Restaurant
11.2016 - CurrentRead More
Branch Manager
Prime Lending
01.2015 - 11.2016Read More
Loan Officer, Branch Manger, Area Manager
Wells Fargo Home Mortgage
01.1997 - 01.2015Read More
Personal Information
Title: Manager & Consultant
TRAINING AND DEVELOPMENT
Developed a training program geared around the understanding of underwriting guidelines and special programs offered by our company. The program was designed to not only help loan officers understand various requirements between products but help with the process of collecting and packaging loans for underwriting purposes. This was comprised of a minimum of 100 underwriting questions and product training classes. These classes allowed loan officers to compete against one another to get a customer into a product that was best for their specific finances. The success of this training was recognized nationally and adopted for onboarding loan officers across the company.