Angela Maggi
Port Saint John,FL
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
29
29
years of professional experience
Work History
General Manager
The Honey Baked Ham Company
Melbourne, FL
02.2022 - Current
- Oversaw staff training and development to enhance team performance and customer service.
- Implemented inventory control measures, maintaining optimal product stock levels.
- Developed employee schedules aligning workforce availability with peak business hours.
- Ensured compliance with health and safety regulations in food preparation areas.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
General Manager
The Honey Baked Ham Company
Colorado Springs, CO
02.2015 - 06.2021
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Supervisor
The Honey Baked Ham Company
Springfield, MO
11.1996 - 01.2014
- Supervised daily store operations and ensured adherence to company policies.
- Trained and mentored new staff on customer service best practices.
- Resolved customer complaints promptly and maintained satisfaction levels.
- Answered customer queries and complaints and provided prompt solutions.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Monitored stock levels and identified ordering needs.
Education
Associate of Arts - Business
Ozarks Technical Community College
Springfield, MO12-2014
Skills
- Team leadership
- Budget management
- Inventory oversight
- Staff training and development
- Compliance management
- Customer relationship management
- Multi-unit operation management
- Team training and development
- Relationship building
Accomplishments
- 2 time founders Cup Winner
- 1st place in the 2025 T1 Scorecard
- Interim District Manager for D6
- New Store Opening Team
- Training Store GM
Timeline
General Manager
The Honey Baked Ham Company
02.2022 - Current
General Manager
The Honey Baked Ham Company
02.2015 - 06.2021
Store Supervisor
The Honey Baked Ham Company
11.1996 - 01.2014
Associate of Arts - Business
Ozarks Technical Community College
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