ANGELA MCCRAE
Goldsboro,NC
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Cashier
Lowes Home Improvement Stores
08.2022 - 07.2023
- Process customer transactions accurately and efficiently using point-of-sale systems.
- Maintain cleanliness and organization of checkout area to enhance customer experience.
- Assist customers with inquiries and provide product information to facilitate purchases.
- Handle cash, credit, and electronic transactions following established procedures for security.
- Greeted customers entering store and responded promptly to customer needs.
- Support inventory management by restocking shelves and monitoring product availability.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Customer Service Cashier
JCPenny Department Store
08.2013 - 03.2019
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions using point-of-sale systems.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Healthcare Technician/cook
O'berry Center
12.1989 - 03.2009
- Assisted in patient monitoring and documentation to ensure accurate medical records.
- Operated diagnostic equipment to support clinical assessments and treatment plans.
- Collaborated with healthcare teams to streamline patient care processes and improve service delivery.
- Trained new staff on safety protocols and operational procedures for enhanced compliance.
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Planned menus for different events, seasons and customer requests.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Adjusted recipes based on ingredient availability or customer request.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Education
Associate of Applied Science - Geriatrics Technology
Wayne Community College
Goldsboro, NC06-1986
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Money handling
- Customer service excellence
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Refunds and exchanges
Health Information
Yes/No, Yes/No, Yes/No, Confidential, Confidential, Yes/No, Yes/No, Yes/No, Yes/No, Confidential, Confidential
Insurance Information
I authorize the release of any medical or other information necessary to process my insurance claims., Bessaliea Griffin, D.P.M, MM/DD/YY
Privacy Practices Acknowledgment
Confidential, Confidential, MM/DD/YY, Confidential
No Show Policy
This policy has been established to help us serve you better., $25.00, $25.00, $50.00, $50.00
Ssn
Confidential
Personal Information
- Age: Confidential
- Date of Birth: MM/DD/YY
Certification
- RECIEVED: NATIONAL CAREER READINESS CERTIFICATE NOVEMBER 2016
Timeline
Cashier
Lowes Home Improvement Stores
08.2022 - 07.2023
Cashier/Customer Service Cashier
JCPenny Department Store
08.2013 - 03.2019
Healthcare Technician/cook
O'berry Center
12.1989 - 03.2009
Associate of Applied Science - Geriatrics Technology
Wayne Community College